Crisis Intercept provides rapid access to professional support during urgent mental health situations helping employees get the care they need while organisations maintain duty of care.
Employees can access urgent support through Shoorah when experiencing distress.
Cases are assessed by trained clinicians to determine next steps.
Seamless referrals to therapy, EAP, occupational health, or emergency services.
Continued care and wellbeing support after the initial crisis.
Employees self-refer or are flagged through wellbeing assessments.
Clinical professionals engage immediately.
Employees are guided into appropriate care pathways.
Shoorah ensures continuity of care after the crisis.
Crisis Intercept is Shoorah’s urgent mental health support service, designed to provide immediate professional help during critical wellbeing situations.
It’s used when employees experience acute emotional distress or mental health crises that require rapid intervention.
Support is delivered by trained clinicians and Shoorah’s clinical partners.
Crisis Intercept supports urgent wellbeing situations and can escalate to local emergency services when necessary. It does not replace national emergency services.
Employees are supported with follow-up care, including therapy, EAP, or occupational health referrals.
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