Employee support, when it matters most

Workplace support without barriers

Mental health support

Confidential counselling and emotional support with licensed professionals.

Legal advice

Guidance on everyday legal concerns including family, housing, and employment.

Financial support

Help with budgeting, debt management, and financial wellbeing.

Personal & family care

Support for relationship issues, caregiving challenges, and life events.

How EAP / PEAP works

Access support

Employees connect via app, phone, or online portal.

Speak to professionals

Matched with qualified therapists or advisors.

Ongoing care

Follow-up sessions and referrals where needed.

Integrated pathways

Escalates into occupational health or specialist care if required.

Frequently asked questions.

Employees can access mental health counselling, legal advice, financial guidance, and personal support for family or life challenges.

Employees can connect through the Shoorah app, phone, or online portal — with 24/7 availability depending on your plan.

EAP provides short-term support and guidance. If longer-term or specialist care is needed, employees can be referred into Shoorah’s wider clinical network.

Yes. Many plans include access for immediate family members, depending on your organisation’s setup.

Most employees can speak to a qualified professional within hours, depending on availability and location.

Workplace support without barriers

See how Shoorah helps organisations support people, improve engagement, and drive meaningful outcomes.